LSGEL Professional Specialisation Certification in Human Resources and Management
With Digital Management and Artificial Intelligence
Duration: Eight weeks
Delivery: Onsite,Hybride and Virtual masterclasses options with practical demonstrations, case studies and a workplace improvement project.
| Week | Module | Digital management and AI application |
| 1 | Human Resources and Management in the Digital Era | Digital transformation, managing hybrid teams, and understanding AI’s capabilities and limitations |
| 2 | Workforce Planning, Recruitment and Onboarding | Using AI to support job descriptions, interview preparation and onboarding; recognising bias and retaining human oversight |
| 3 | Leadership, Communication and Digital Team Management | Managing remote teams, using collaboration platforms, and developing clear communication with AI assistance |
| 4 | Performance Management and Productivity | Digital performance tracking, dashboards, AI-assisted feedback and fair interpretation of employee data |
| 5 | Learning, Development and Talent Management | Digital learning platforms, identifying skills gaps, and using AI to support personalised development plans |
| 6 | Employee Relations, Ethics and Responsible AI | Confidentiality, data protection, inclusion, workplace conflict and responsible use of AI in sensitive HR matters |
| 7 | HR Analytics, Digital Systems and Workflow Automation | HR information systems, spreadsheet analysis, people metrics and automating routine administrative tasks |
| 8 | Strategic HR, Digital Transformation and Final Project | Developing and presenting a practical HR improvement plan incorporating appropriate digital tools and AI |
Practical skills participants will develop
- Write effective AI prompts for routine HR and management tasks.
- Review AI-generated outputs for accuracy, fairness and relevance.
- Create digital recruitment, onboarding and performance-management tools.
- Coordinate teams using shared documents, task boards and virtual meeting platforms.
- Build a simple HR dashboard covering staffing, attendance, development or retention.
- Identify tasks suitable for automation and decisions requiring human judgement.
- Protect employee information when using digital systems and AI.
Final project: Digital HR and Management Improvement Plan
Participants will address a real organisational challenge and demonstrate a useful digital or AI-supported solution. Examples include a digital onboarding process, staff development system, performance dashboard or HR administrative workflow.
Each project must explain the expected benefit, implementation cost, human responsibilities, data safeguards and measures of success. Practice activities will use fictional or anonymised employee information.
The programme’s emphasis will be effective people management, supported by digital competence, responsible AI use and accountable leadership.
Curriculum
- 1 Section
- 1 Lesson
- 8 Weeks
